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How 499bte Handles Your Personal Data

This Privacy Policy tells you exactly what data 499bte collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby. Access and eligibility depend on your local law and eligible regions.

Account DataPayment PrivacyCookie ControlsData Requests
499bte How 499bte Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page in your account dashboard to raise a data query directly with our support team.

Email Support

Send your data access or deletion request to our support address. Include your registered mobile number so we can locate your account quickly.

Account Settings

Some data preferences — including marketing contact opt-out — can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security Every login is protected by OTP verification sent to your registered mobile number. Suspicious sessions trigger an automatic lock and a prompt to re-verify before access is restored.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner on your first visit.
Data Retention Active account data is retained while your account remains open. After closure, we hold records only as long as required by applicable regulations, then delete or anonymise them.
Third-Party Sharing We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services. We do not sell your personal data to advertisers.

Common Questions About Your Privacy

We collect your name, email, and mobile number at registration. Once you transact, we also record payment references from bKash, Nagad, or Rocket to verify deposits and withdrawals.

No. We only record the transaction reference and wallet number returned by the payment processor. Your mobile banking PIN is never transmitted to or stored on our servers.

Contact our support team via live chat or email with your registered mobile number. We will locate your account and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove your personal data except where retention is required by applicable regulations, such as transaction records for a defined period.

Access is restricted to authorised staff handling account verification, payment processing, and fraud prevention. We do not give third parties access to your data outside of payment and compliance requirements.

This policy applies to all account holders. Whether you can access our platform depends on your local law and eligible regions. We recommend checking the applicable rules in your area before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.